Privacy Policy

This Privacy Policy explains how Semiora collects, uses, and shares information when you use our Services. It applies to websites, apps, and related services we provide.

Semiora is operated as a personal startup from Kholahati, Gaibandha Sadar, Bangladesh.

Semiora is intended for users who are at least 18 years old.

For this policy:

• “Services” means Semiora websites, apps, and related scheduling, booking, workflow, and integrations features.
• “Personal information” (or “personal data”) means information that identifies, relates to, describes, or could reasonably be linked to an individual.
• “Usage data” means information collected automatically when you use the Services (for example, pages viewed, actions taken, and diagnostics).
• “Cookies” are small files stored on your device used for functionality, preferences, and measurement.

We collect information you provide directly, information generated through your use of the Services, and information from integrations you connect.

• Account data such as name, email, and profile details.
• Scheduling data such as event details, availability, and invitee responses.
• Billing and payment-related data such as plan, subscription status, checkout identifiers, payment provider metadata, and refund or cancellation records.
• Usage data such as device type, browser, IP address, and log activity.

When someone books time with you (an “invitee”), we process the information needed to schedule the meeting and operate the booking flow.

The exact fields depend on the event type and any custom questions you configure.

• Invitee contact details (for example, name and email).
• Responses to booking questions and scheduling preferences.
• Meeting metadata (time, duration, location/video link, and status changes).
• Payment status and payment provider references for paid bookings, where applicable.

We use information to provide the Services, operate and secure our platform, improve features, and communicate with you.

• Deliver and support the Services you request.
• Process subscriptions, paid bookings, cancellations, refunds, billing support, and payment reconciliation.
• Personalize experiences and improve performance.
• Prevent abuse and maintain platform integrity.

Depending on your location, we process personal information on one or more legal bases.

• To perform our contract with you (provide the Services).
• To comply with legal obligations.
• For our legitimate interests (for example, security, fraud prevention, and product improvement), where not overridden by your rights.
• With your consent, where required (for example, certain cookies).

We share information only as needed to operate the Services, comply with the law, or with your direction. We do not sell your personal information and we do not share it with third parties for their own marketing purposes.

• Service providers that help us run the Services.
• Integrations you enable (such as calendars or video tools).
• Legal or safety requirements.

Semiora uses Google Workspace APIs only to provide user-facing calendar and email features that you choose to enable, such as calendar synchronization, meeting scheduling, and sending booking-related emails from connected Google accounts.

The use and transfer of raw or derived user data received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Semiora does not use Google Workspace API data to develop, improve, or train generalized artificial intelligence or machine learning models. Semiora does not sell Google user data, does not use it for advertising, and does not transfer it to third parties except as necessary to provide or secure the Services, comply with law, or with your explicit direction.

We use third-party providers (“service providers” or “subprocessors”) to help operate the Services (for example hosting, analytics, customer support, email delivery, and payment processing).

They may process personal information only to provide services to Semiora, under contractual obligations to protect it.

• Cloud hosting and infrastructure providers.
• Email/SMS delivery providers for booking notifications and authentication.
• Analytics and performance monitoring providers.
• Payment processors, including Paddle, if you purchase paid plans, enable paid bookings, or connect payment accounts.
• Support and incident tooling providers.

When you buy a Semiora subscription, pay for a booking, receive a paid booking, or connect a payment account, payment-related information may be processed by Paddle or another supported payment provider.

Depending on the payment flow, Paddle may act as merchant of record, reseller, payment processor, or payment infrastructure provider. Paddle may collect and process payment details, tax information, billing address, transaction identifiers, fraud-prevention signals, and refund or dispute records under its own terms and privacy notices.

Semiora does not store full card numbers. We may store payment provider references, subscription status, transaction status, refund metadata, and billing support records needed to operate the Services.

We use analytics to understand how the Services are used, improve performance, and reduce errors.

You may be able to control analytics through cookie controls, browser settings, or opt-out mechanisms where required by law.

We do not sell personal information. We also do not share personal information with third parties for their direct marketing purposes.

We may share limited information with vendors and processors who help us operate the Services (for example hosting, email delivery, analytics, or customer support), under contractual obligations to protect it.

If Semiora is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

We will take steps to ensure your information remains protected and provide notice where required by law.

We keep information for as long as needed to provide the Services, comply with legal obligations, and resolve disputes. You can request deletion where applicable.

We use reasonable security measures to protect information. No system is perfectly secure, so please use strong passwords and protect your account credentials.

You can access or update your account information, control preferences, and manage consents within your account settings. Depending on your location, you may have additional rights regarding your data.

If you are located in the European Union, European Economic Area, or the United Kingdom, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to request data portability.

You may also have the right to lodge a complaint with your local data protection authority.

Depending on your state of residence, you may have rights to access, delete, or correct certain personal information, and to opt out of certain sharing or targeted advertising where applicable.

Semiora does not sell personal information.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage patterns.

You can control cookies through your browser settings, and (where available) cookie preference controls in the Services.

• Strictly necessary cookies: required for core functionality and security.
• Preferences cookies: remember settings such as language and UI preferences.
• Analytics cookies: help us measure and improve performance.

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard, Semiora does not respond uniformly to all such signals. We will update this section if standards emerge.

Semiora is operated from Bangladesh and may use service providers in other countries. Your information may be processed in countries where we, Paddle, or our other service providers operate. We apply appropriate safeguards as required by law.

We may update this Privacy Policy from time to time. If changes are material, we will provide notice in a reasonable manner.

Semiora is operated from Kholahati, Gaibandha Sadar, Bangladesh.

Questions about this Privacy Policy can be sent to supportsemiora@gmail.com.