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Webhooks 101: automate booking lifecycle events
Engineering

Webhooks 101: automate booking lifecycle events

Apr 22, 2026 · 8 min read

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Webhooks let you react to scheduling events in near real-time. They are best used for workflows that must run outside the product (CRMs, data pipelines, notifications).

Recommended patterns

  • Verify signatures
  • Idempotency by event id
  • Retry with backoff
  • Dead-letter queues
{
  "event": "booking.created",
  "id": "evt_123",
  "occurred_at": "2026-04-22T12:34:56Z",
  "booking": { "id": "b_456", "start": "...", "end": "..." }
}